hhff at February 28th, 2017 11:18 — #1
I'm about to deploy our site, and I sent over some email invites to the other team members - however those emails aren't actually being dispatched. As a sanity check I tried a couple different email address & waited over night.
Is there some way to debug that?
aaron at February 28th, 2017 16:02 — #2
@hhff I tried on my site about 1/2 an hour ago and like you didn't get an email. I will keep monitoring my inbox/junk but maybe its a system wide problem.
hhff at February 28th, 2017 16:18 — #3
Thanks @aaron - glad to know it's not just me!
3px at February 28th, 2017 16:31 — #4
Having the same issue here as well. Added new team members but they did not receiving invite emails, and the forgot password did not work for them either so currently there is no way to add new users.
aaron at March 1st, 2017 13:34 — #5
@hhff @3px does this still not work for you guys if you try again? With another address? Maybe it had something to do with that AWS issue in the US yesterday?
hhff at March 1st, 2017 14:44 — #6
HI @aaron & @3px - I tweeted at @davesnider and he told me that he could see in the logs that the emails aren't actually getting sent to Mailgun (Webhook's email service).
He said he would take a look at it today sometime.
FWIW - I'm still having the issue today, and I experienced the issue pre-AWS outage (the night before).
aaron at March 1st, 2017 14:49 — #7
Thanks for the update that is good to know. Apart from that how is everything else going for your webhook site. I'm loving the flexibility and customisation, perfect for my clients.
hhff at March 2nd, 2017 13:35 — #8
Hi All (ping @aaron, @3px),
Just heard from Dave via Twitter - the email service is back up! Dave had to upgrade the Mailgun API.
I just tested it and they seem to be sending fine.
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